Paging with Pyramid

Modern Wait Line Management – Flexible and Scalable

You want to inform your guests, customers or patients that it’s their turn? Then PLS PAGING is just right for you!

With PAGING, waiting in line for your food order, a consultation or an examination is a thing of the past. PAGING gives everyone the opportunity to spend their waiting time as they wish: a detour to the restaurant patio, a foray into the fashion department, or a walk to the water dispenser at the other end of the hospital corridor.

The freedom of movement that PAGING brings is an advantage for all sectors. It reduces the perceived waiting time for guests, customers and patients and improves the efficiency of communication. Where PAGING is in use, the days when customers don’t hear it when their name is called or numbers on display boards are overlooked are over.

Is your business concept changing or do your guests or customers have new requirements? No problem! PAGING is future-proof! Flexibility and scalability are the magic words. For even greater automation, integrate one or more kiosk terminals with an internal or external puck dispenser into your point-of-sale or point-of-service infrastructure. This allows food orders, advice requests or service orders to be captured directly by the terminal, which then activates and dispenses the pucks.

It is even possible to add a puck-locating function to the PAGING package. Start with PAGING and opt for the cost-effective addition of LOCALIZATION when you need it. One on-site appointment is usually all it takes to implement this function!

PLS PAGING is the solution for all retailers, restaurateurs and healthcare providers who require modern and service-oriented wait line management.

Use Cases



Efficient Automation/Wait Line Management for any size Business

POLYTOUCH ® kiosk terminals

The POLYTOUCH® PASSPORT 32 can capture food orders, requests for consultation or service orders from your guests, customers or visitors. Its integrated mechatronic dispenser will then dispense the pager puck. This automated procedure relieves staff and allows them to concentrate on their main tasks.

External puck dispenser

Would you like to use the POLYTOUCH® FLEX21.5 or one of our other kiosk systems for paging? The external puck dispenser makes it possible! It can be controlled by the POLYTOUCH® kiosk of your choice via its PLS infrastructure.

Puck cartridge for external dispenser

Has the external pager dispenser run out of pucks? Then your employees can simply replace the empty cartridge with a full one. This will get the dispensing unit back into business in a few seconds.


Setting up a PAGING system requires approximately five hours on average. Depending on the size of the space, it will be fitted with 5 to 10 antennas on the ceiling or walls. Request Gaspard: Graphic showing how: Signal is exchanged between puck and antenna. If not feasible, only use antenna illustration.

PLS management software

The monitoring web application tracks the status of the PLS infrastructure in real time. It uses the collected data to create a variety of valuable key figures. It also enables the remote maintenance and control of the server hub, dispensers and pucks.

Localization Option

Is your company developing or is your business concept changing? You can always add the localization function to your PLS. The openness and flexibility of our Paging & Localization System make it possible.

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Pyramid Computer GmbH
Boetzinger Strasse 60
D-79111 Freiburg, Germany

Erfurt Plant

Pyramid Computer GmbH
Feldstrasse 1
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Pyramid Computer GmbH
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Pyramid Computer GmbH
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Pyramid North America

Pyramid North America Inc.
13800 Coppermine Rd
Herndon, VA 20171 USA

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faytech Tech. Co., Ltd.
Fl. 2, Bldg. 8, Winlead Intelligent Park
Shenzhen, China

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faytech Private Limited
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faytech Inc.
6th floor CI building 1-7-11
Higashinihonbashi, Chuoku
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Deutsche faytech Korea
#501, GBSA, 107 Gwanggyoro, Yeongong-gu, Suwon-si, Gyeonggi-do, 16229, Republic of Korea

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faytech Africa
74 Link Road,
Waterfall 3610,
South Africa

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Pinntec Limited
Unit 4 Newtown Grange Farm Business Park, Desford Road, Newtown Unthank, Leicester, Leics LE9 9FL, GB

Pyramid AG

Pyramid AG
Sendlinger-Tor-Platz 8
D-80336 München

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